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WCC [Wellington City Council] Change Support Group - Change in WCC and You
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Independent Review Group - Wellington City Council Structure and Operation Review
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Wellington City Council Structure and Operation Review, Report to the Town Clerk
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Culture Change Group Minutes, papers and reports
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Wellington City Council Organisational Change Programme; Stage 1: Culture Mapping Report
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Improving the Way We Work - Report of Working Party
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Making Wellington the City of Excellence; Improving the Way We Work
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Improving the Way We Work [Background working papers]
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Improving the way we work, Submissions
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Improving the way we work; Impact analysis, Draft.
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Making Wellington the City of Excellence; Improving the Way We Work: Report of Submission Evaluation Team
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Improving the way we work [Background papers}
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Improving the way we work; Resource book
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Proposal for Reorganisation; Service Delivery Group
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Review of Wellington City Council's Responsiveness to Maori
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Publication and Design Business Unit; Change Management Plan
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SSR (Support Services Review) Submissions No.1-30
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SSR (Support Services Review) Submissions No.31-60
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SSR (Support Services Review) Submissions No.61-93
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Wellington City Council Administration and Support Services Review, Report June 1995
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Support Services; The Way Forward
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Report of Support Services Review Submissions Evaluation Team
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SSR [Support Services Review] Workbook
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ECBU [Environmental Control Business Unit] Process - Compliance Monitoring and Enforcement Process; Process Design Project Results; Common Purpose Project Environmental Control Business Unit.
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The Planning and Reporting Process Executive Summary; Process Description; SSR Project WCC [Wellington City Council]
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Financial Assets and Liabilities Process; Process Design Project Workpapers SSR; WCC [Wellington City Council] Administration and Support Services Review
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The Planning and Reporting Process; Process Design Package SSR WCC [Wellington City Council]
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Procurement - Activities
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Planning - Activities
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EEO Audit of the Support Services Review
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Corporate Office - Presentations to Councillors
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BPR Workshops and Presentations
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Staff Interviews; Schedules, Analysis, Results, Improvements
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Staff Interviews; Reviews, Interview Analysis Feedback Review
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Wellington City Council Customer Interviews; General Papers
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Wellington City Council Customer Interviews; Drainage, refuse, library, management notes
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WCC [Wellington City Council] Customer Interviews; Access to WCC Services - Communication with Council, Access to Information
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Progressing the Vision; BPR Volume 1 Commissioning
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Progressing the Vision; BPR Volume 2 PUN
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Progressing the Vision; BPR Volume 3 Library (Draft)
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Progressing the Vision; BPR Volume 4 Customer Services
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Progressing the Vision; BPR; Customer Services [Summary]
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Staff Submissions BPR - PUN
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BPR Submissions - Customer Services
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WCC [Wellington City Council] A T Kearney BPR Partnering Workshop Agenda
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Submissions Evaluation Team Report on BPR Proposal 'Progressing the Vision' Customer Service
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Report of Physical, Urban and Natural BPR - Submissions Evaluation Team
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Library Evaluation Team Report on Submissions to the BPR Proposal 'Progressing the Vision'
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Business Process Re-engineering proposals for Libraries, Customer services, PUN Commissioning & Service delivery: Report and decisions of Management Team on Submissions Evaluation Team reports
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A T Kearney - WCC [Wellington City Council] Financial Analysis Schedules
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